KidZania accommodates visits for those with special requirements. We believe all kids should be able to experience role-play in a fun and unique way.
Hearing Impairments: All activities are equipped with a ‘Help Hearing Guide’ – a read-a-long guide for visitors with hearing impairments. This is a free service and can be obtained by an activity staff member on the day of your visit.
Visual Impairments: Service Animals (Registered Guide Dogs, Hearing Dogs and Medical Alert Dogs) are welcome around KidZania, however due to health and safety reasons, there are selected activities where they will not be permitted.
Accessible Parking: Westfield London offers a selection of accessible parking. Blue Badge holder will be permitted four hours free parking Monday to Friday. To qualify for this, you must provide a Blue Badge and parking ticket to Westfield staff at the Shopmobility desk.
Getting Around: KidZania is entirely accessible to wheelchair users, with many lifts and escalator available. There are several accessible toilets, a variety of rest areas and all food and retail outlets are wheelchair friendly.