Good Evening Legoland Following my comment on your Legoland Windsor Facebook page on Saturday 21 Sept, I am writing to explain my disappointment in relation to our weekend trip to Legoland. Over the past few years, my family and I have been privileged to visit a number of popular family attractions and sadly, our opinion of Legoland was not positive. The Lego brand and Merlin name and reputation go before you and as a result, we booked a weekend visit for 8 in good faith and confidence. On arrival at the park, we had to queue for 40 mins to get in. This was subject to bag checks – absolutely understandable in this current climate. There did, however, only seem to be a couple of tables active here which was rather surprising, given it was a Saturday and the weather had been forecast to be good, we had expected it to be busy, it would seem your team had not… Our first stop was the Coffee concession at the top of the hill, here we waited 15 mins for two lattes as the two staff on duty were really struggling to take orders and make coffee to the correct order…this, […]

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